Privacy Policy
Last Updated: 17 March 2025
1. Introduction
Really Useful Services ("we," "our," or "us") values your privacy and is committed to protecting your personal data. This Privacy Policy outlines how we collect, use, and safeguard your information when you visit our website Really Useful Services or use our cleaning services.
2. Information We Collect
We may collect the following types of information:
- Personal Information: Name, email address, phone number, and address (when booking services).
- Payment Information: If applicable, we collect payment details securely via third-party payment processors.
- Website Usage Data: IP address, browser type, and browsing behavior through cookies and analytics tools.
3. How We Use Your Information
We use the collected data for the following purposes:
- To process bookings and provide cleaning services
- To communicate with you about your appointments or inquiries
- To improve our website, services, and customer experience
- To send promotional offers (only with your consent)
- To comply with legal obligations
4. How We Protect Your Information
We implement security measures to protect your personal data against unauthorized access, alteration, or disclosure. However, no online data transmission is 100% secure, and we encourage customers to take precautions when sharing sensitive information.
5. Sharing Your Information
We do not sell or rent your personal data. However, we may share your information with:
- Service providers (e.g., payment processors, booking platforms) to facilitate transactions
- Legal authorities if required by law or to protect our business from fraud or misuse
6. Cookies and Tracking Technologies
Our website may use cookies and analytics tools (e.g., Google Analytics) to track website performance and improve user experience. You can disable cookies in your browser settings if preferred.
7. Your Rights
You have the right to:
- Request access to the personal data we hold about you
- Correct or update your information
- Request deletion of your data (unless required for legal reasons)
- Opt-out of marketing emails at any time
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their privacy policies, so we encourage you to review them separately.
9. Changes to This Policy
We may update this Privacy Policy occasionally. Any changes will be posted on this page, and your continued use of our services implies acceptance of the updated terms.
10. Contact Us
If you have any questions about this Privacy Policy, please contact us.